Where can I find a list of printers that I have access to?

• Go to your "type here to search" box in the bottom taskbar to the left.
• Type in "printers"
• An icon will appear for "Printers and Scanners" Click on the icon or hit enter.
• pop up box will appear with all printers installed on your computer.

How do I access a printer that is not on my list?

• Go to your "type here to search" box in the bottom taskbar to the left.
• Type in Run or hold the windows key on the keyboard and hit the letter “R” a run dialogue box will come up:

   

  

• Type in:  \\casd-vm-print1
• Enter
• A pop up box will appear with all available printers.
• Double click on the printer you would like to install. 
• The printer will install automatically.
  • If you receive another pop up box asking for credentials, this means the printer is not available for everyone and needs special permissions to have it installed on your computer.  Open a Helpdesk Ticket to request the printer installation.

This procedure outlines how to connect a laptop with iProjection Software to the Epson Wireless Projectors.

Projector Startup

1. Power on projector with the remote. Ensure lens cover is open.
2. Press the “Home” Key on the Remote
3. The Wireless IP address of the printer is listed on the bottom of the display

iProjection Software Operation

1. Logon laptop and select the iProjection icon   on the Task Bar
2. If projector is not displayed under Projector List, Select Manual Search on the left menu, and type in projector IP address

 

3. Projector will then be listed. If the projector is not listed, verify the IP address on the projector “Home” page and try again. 

 

4. Select the projector by checking the status box and selecting Register which will save the projector to your profile (if not already there).

 

5. To connect the projector, Select the projector by checking the status box and select The projector dialog box is displayed while the projector is connected.  To disconnect, select Leave.

CASD classrooms may have projectors that are either on carts or mounted in the ceiling.  Here are some basic troubleshooting methods available in general.

How to Fix Common Projector Issues

If you’re desperately trying to fix a projector in your school, try some of the following tips from the experts at K-12 Tech.

1. Projector Not Turning On

There are a number of reasons that a projector may not be turning on. If your projector doesn’t power on, try the following:

• Ensure the projector is properly plugged into a working outlet.
• Check the temperature lights to make sure the device hasn’t overheated and shut down.
• If you are using a remote to turn on the projector, check the batteries.
• Be sure all of the projector latches are closed.
• Try resetting the lamp timer.
• Ensure the projector is not in standby mode.

If after trying all of the above tips the projector is still not turning on, the issue could be something more complex like damage to internal components.  Contact Technology by opening a Helpdesk ticket.

2. Projector is Overheating

It is natural for projectors to become hot as they are in use, but sometimes projectors overheat when they need cleaning, maintenance or better air circulation. If your projector is randomly shutting down or displaying a warning message, utilize the following tips to resolve the overheating:

• Clear the area around the projector.
• Ensure there is nothing blocking the projector vents.
• Clean the filter and vent of any dust.

3. Light On Projector is Blinking

There are countless makes and models of projectors –all with different parts and pieces– so it’s generally best to refer to the owner’s manual to determine the meaning of a blinking projector light. However, these are the most common reasons and solutions to blinking lights on your projector:

• Power Light: If the power light is green or flashing green, the projector is likely on or warming up. If the power light is orange or flashing orange, the projector might be in standby mode or turning off.
• Lamp Light: If the lamp light is flashing orange or red, this usually means the lamp light is going to burn out soon or needs to be replaced.
• Temperature Light: If the temperature light is flashing orange or red, this typically means your projector is overheating or in need of cleaning. Be sure to clear any clutter from around the projector and to remove any items that may be blocking its vents.

4. Projector Image is Discolored

Projector discoloration can occur for a number of reasons. Below are several of the most common reasons for discoloration and how to fix them.

• Inspect the condition of your VGA cable. If you notice any bent prongs, the VGA cable likely needs to be replaced.
• Optimize the display and color settings for the lighting in the classroom.
• Check if your projector is in need of a lamp replacement.

If none of the above suggestions help with the discoloration, the problem could be more serious. Contact Technology by opening a Helpdesk ticket.

5. Projector Lamp is Burnt Out

Although lamp life varies from projector to projector, all lamps need to be replaced at some point making this one of the most common projector issues. Signs of a burnt out lamp include:

• Inspect the lamp light. If the light is flashing red or orange, you need to replace the lamp.
• If the projector turns on, but the image doesn’t appear, your lamp may be burnt out.
• If the image being projected is discolored or dim, the lamp may burn out soon.

If you are experiencing any of the above projector issues or are in need of additional assistance, Contact your Technology Helpdesk.